We have addressed reports of users on Exchange 2007 who are unable to access their mail through Outlook. Affected users were able to log into OWA and Activesync devices, but are unable to log into Outlook and were prompted for passwords. Our Exchange team was able to make a configuration change to our Exchange environment that corrected this issue.
Mail Delivery was not impacted during this time.
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Hosted Exchange Issues
Monday Nov 21, 2016
[Resolved] Password prompts
09:36 AM EST
11/21/16
11:07 AM EST
11/20/16
We have received reports of connectivity issues and password prompts for Outlook clients. We are investigating this issue. Mail delivery is not affected at this time.