Today's Issues

Our Operations team have added additional resources which resolved this issue. Users may have to log out and back into webmail.

Mail delivery was not impacted.

Our Operations team have added additional resources which resolved this issue. Users may have to log out and back into webmail.

Mail delivery was not impacted.

Our engineering team has made changes that we believe have resolved the authentication and attachment accessibility issues with our Hosted Email environment. We continue to monitor those changes and will post another update upon full resolution of this issue.

Our Engineering team has informed us that the following services are also being impacted by this issue:

POP
IMAP
SMTP
Sync

We will post another update by 3pm CST.

Webmail users have been experiencing intermittent authentication and/or attachment accessibility issues. These issues are caused by poor performance within our authentication infrastructure. Our engineering team has isolated the problem and are working toward a resolution. The exact cause is still under investigation. During this time, affected users will experience the inability to log in to webmail or access attachments within webmail.

Mail delivery has not been impacted.

We are aware of an issue that is affecting webmail in our hosted email environment.

Affected users will experience a page loading screen when attempting to log in to webmail. Users will also be unable to view attachments in webmail. As a workaround, impacted users are encouraged to access their accounts via email clients, such as Microsoft Outlook, and mobile devices.

This does not affect mail delivery.