System Status

Thursday Apr 19, 2018

Products
Status
Time
MS Exchange 2007
System is operating normally
11:05 AM EDT
MS Exchange 2010
System is operating normally
11:05 AM EDT
MS Exchange 2013
System is operating normally
11:05 AM EDT
MS Exchange 2016
System is operating normally
11:05 AM EDT
Email Hosting
System is operating normally
11:05 AM EDT
Administrator Tools
System is operating normally
11:05 AM EDT
Apps
System is operating normally
11:05 AM EDT
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04/18
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
MS Exchange 2016
Email Hosting
Administrator Tools
Apps

Alerts & Maintenance

Chat support unavailable

Live Chat Support feature is currently unavailable. We encourage administrators to contact their Support Team by phone or ticket during this time.

Maintenance - Chat Support

We will be performing a maintenance on our Live Chat Support system. This maintenance is scheduled to occur on Sunday April 22, 2018 from 2:00 AM CDT - 3:00 AM CDT.

During the maintenance, Live Chat Support will be unavailable. For assistance during this time, please contact a member of our team via phone or ticket. Live Chat Support will be restored upon completion of the maintenance.

Alert - Decommission of IPs

We will be decommissioning several IP addresses for mx1.emailsrvr.com, smtp.emailsrvr.com, and secure.emailsrvr.com on April 23rd, 2018.

This will prevent mail delivery to these IPs. If your MX records are currently directed to a specific IP, you will need to update those records to point to mx1.emailsrvr.com and mx2.emailsrvr.com to allow for mail delivery to continue past this date.

If your MX records for your domain(s) DNS are already configured to mx1.emailsrvr.com and mx2.emailsrvr.com, no change is necessary.

If you utilize IP addresses for SMTP connections, you will need to change the hard-coded IP to our hostname SMTP settings.

Maintenance - Hosted Email

As part of our efforts to continually improve the stability and performance of the Hosted Email Service, we will be enhancing the Mailbox Storage Platform. The updates will be applied in phases starting January 5th, 2018 through June 1st, 2018. During the move process users may experience a one-time momentary loss of connectivity to their mailbox. Most mail clients, including Webmail, will re-establish connectivity after a short retry interval. Please contact your dedicated support team if your users are experiencing repeated or prolonged connectivity issues lasting over 5 minutes.